Culver Property & Investments
Last updated: 14 October 2026
Culver Property & Investments (“Culver”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, store and share personal information when you visit culverinvestments.co.nz, contact us or discuss a property, development, investment or business opportunity with us.
We handle personal information in accordance with the New Zealand Privacy Act 2020.
Information we collect
We collect personal information that is reasonably necessary for our business activities. Depending on your interaction with us, this may include:
- Your name, email address, telephone number and contact address.
- Information you provide through contact forms, property enquiries, emails, telephone calls or meetings.
- Your property preferences, requirements and interest in particular properties or developments.
- Details about a property, land, business or other asset you wish to buy, sell, trade or discuss with us.
- Business information, proposals and supporting documents you choose to provide when discussing investment or funding opportunities.
- Account details and information you submit through any account or property-management features available to you.
- Records of our communications and dealings with you.
Our website and hosting systems may also collect technical information, such as your IP address, browser type, device information, pages requested, referring website and the date and time of your visit. This information helps operate the website, identify technical problems and protect against spam and misuse.
Please avoid submitting sensitive personal information or information about other people unless it is relevant to your enquiry and you are authorised to provide it.
How we collect information
We usually collect personal information directly from you when you submit a form, contact us, provide documents or use our website.
Where necessary and permitted by law, we may also collect relevant information from your authorised representatives, professional advisers, publicly available records or other parties involved in a proposed transaction.
If we collect personal information about you from another source, we will take reasonable steps to notify you of that collection and the relevant privacy information, unless an exception under the Privacy Act applies.
Why we collect and use information
We use personal information to:
- Respond to enquiries and communicate with you.
- Provide information about properties, developments and opportunities relevant to your request.
- Arrange meetings, property viewings and discussions.
- Assess and progress proposed purchases, sales, trades, developments or investment arrangements.
- Prepare and administer agreements and maintain appropriate business records.
- Provide and manage authorised website accounts and property-management access.
- Operate, maintain and improve our website and services.
- Prevent fraud, spam, unauthorised access and other misuse.
- Meet legal obligations and establish, exercise or defend legal rights.
We will not use your personal information for an unrelated purpose unless you authorise that use or it is otherwise permitted by law.
Providing information is generally voluntary
You can generally browse our website without providing your name or contact details.
Providing information through an enquiry or contact form is voluntary. However, if you do not provide the details needed to respond to your request, we may be unable to contact you, arrange a viewing or progress a proposed transaction.
If particular information is required by law for a transaction, we will explain that requirement when requesting it.
Property enquiries and communications
Information submitted through a property enquiry or contact form is received by Culver and may be stored in our website systems and business correspondence.
We use this information to respond to your request, keep a record of the enquiry and follow up on the relevant property or opportunity. Authorised team members and service providers supporting our website or communications may have access where needed for their work.
Submitting an enquiry does not automatically subscribe you to unrelated marketing communications.
Marketing communications
We may send property updates, news or promotional communications where you have agreed to receive them or where otherwise permitted by law.
You can unsubscribe using the instructions in a marketing message or by contacting us. We may still send communications necessary to respond to an enquiry, administer an agreement or fulfil a legal obligation.
Cookies and website technology
Our website may use cookies and similar technologies to support login sessions, remember preferences, maintain functionality and protect the website.
Where analytics tools are enabled, they may collect information about how visitors use the website, such as pages viewed, device information and referring websites.
You can manage or delete cookies through your browser settings. Blocking some cookies may affect website functionality, particularly account and login features.
Maps and address tools
Where an OpenStreetMap map is displayed, your browser contacts OpenStreetMap and its supporting services to load the map. These services may receive technical information, including your IP address, browser details and the map location being viewed.
Our property-management tools may provide Google address suggestions. When an authorised user uses this feature, address searches and associated technical information are sent to Google to provide suggestions.
These providers handle information under their own privacy policies. You can avoid using an embedded map or address-suggestion feature and contact us directly instead.
When we share information
We do not sell personal information.
We may share relevant personal information with:
- Website hosting, maintenance, security, email and other technology providers supporting our operations.
- Lawyers, accountants and other professional advisers.
- Your authorised representatives.
- Relevant property owners, purchasers, development partners or other parties where reasonably necessary to progress a transaction you have requested or authorised.
- Government agencies, regulators or other parties where disclosure is required or permitted by law.
We limit disclosure to information reasonably necessary for the relevant purpose. When a provider processes information on our behalf, we take reasonable steps to require appropriate privacy and security safeguards.
Information processed overseas
Some technology providers may store or process information outside New Zealand.
We remain responsible for personal information held or processed on our behalf. Where we disclose personal information to an overseas organisation for its own use, we will do so only where the requirements of the Privacy Act are met, including appropriate safeguards or informed authorisation where required.
Security
We take reasonable steps to protect personal information against loss, misuse and unauthorised access, alteration or disclosure.
Access to personal information is limited to people who need it for an authorised purpose. We use appropriate access controls and security measures for the systems involved.
No website, email service or storage system can be guaranteed completely secure. If a privacy breach occurs, we will assess it, take appropriate action and notify affected people and the Office of the Privacy Commissioner where required by law.
How long we retain information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including relevant legal, accounting, transaction and dispute-resolution requirements.
When information is no longer required, we take reasonable steps to securely delete it or remove identifying details. Copies in routine backups may remain until those backups are replaced or expire.
Your privacy rights
You can ask us to confirm whether we hold personal information about you, request access to that information or ask for it to be corrected.
We may need to verify your identity before responding. We will make a decision on your request as soon as reasonably practicable and generally within 20 working days, unless a lawful extension applies. If an extension is needed, we will explain it.
Access may be withheld where the Privacy Act permits. If we decline a request, we will explain the reason and your complaint rights where required.
If we do not make a correction you request, you can ask us to attach a statement recording the correction you sought.
You may also ask us to delete information that is no longer needed. We will consider your request alongside any legal or legitimate retention requirements.
Other websites
Our website may contain links to other websites or services. This policy applies to Culver’s handling of personal information. Other organisations are responsible for their own privacy practices, and we encourage you to read their privacy policies.
Contact and complaints
To ask a privacy question, request access or correction, or raise a complaint, contact our Privacy Officer using the details below:
Privacy Officer
Culver Property & Investments
Telephone: 0800 444 663
Postal address: PO Box 305, Rangiora, New Zealand
Online: culverinvestments.co.nz/contact/
Please identify your message as a privacy enquiry so it can be directed appropriately.
If you are not satisfied with our response, you can contact the New Zealand Office of the Privacy Commissioner through privacy.org.nz.
Changes to this policy
We may update this policy to reflect changes to our services, systems or legal obligations. The current version will be published on this page, with its last-updated date shown above.